Nogizaka46 Privacy Policy — How We Protect Your Data
At nogizaka46, user privacy is our top priority. This policy clearly explains what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Updated: January 2026
Information We Collect
Account & Identity Information
When you register on the nogizaka46 platform, we collect basic personal information required to create and manage your account securely. This includes your full name, phone number, email address and identity details needed for age and identity verification. This information is stored securely and used only for the purposes stated in this policy.
Device & Browser Information
When you access our platform via smartphone, laptop, or any other device, our systems automatically record certain technical information. This includes device type, operating system, browser version, IP address, screen resolution, and session data. This information is used solely for technical purposes such as display optimisation, troubleshooting, and overall platform performance improvements.
Payment Information in MYR
To process your deposits and withdrawals in MYR, we require relevant payment details such as your bank account number, bank name or e-wallet information. It is important to note that nogizaka46 does not store credit card or debit card details directly on our servers. All financial transactions are processed through secure, encrypted payment channels.
Contents of This Policy
- Information Collected
- Purpose of Data Use
- Cookies & Tracking
- Storage & Security
- Third-Party Sharing
- User Rights & Contact Us
Why We Collect This Information
Platform Operations
The information we collect is used to keep the nogizaka46 platform running smoothly — from login and account verification to financial transaction processing and the delivery of entertainment services. Without this essential information, we would not be able to provide a personalised and secure experience for every user.
Security & Fraud Prevention
User data helps us identify and prevent suspicious activity, including unauthorised login attempts, payment fraud and multi-account usage. Our monitoring system analyses usage patterns to protect the entire nogizaka46 user community from potential security threats.
Service Improvements
Aggregated usage data (anonymised) is analysed to understand how users interact with the platform. This analysis helps us improve interface design, identify the most popular features, and make data-driven decisions to continually enhance the user experience.
Communications & Promotions
We use your email address and phone number to send important account-related information, transaction notifications, and relevant promotional offers. You may opt out of marketing communications at any time by contacting our support team or through your account settings.
Cookies & Tracking Technologies
The nogizaka46 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website. We use several categories of cookies, each serving a specific function.
- Essential Cookies: Required for core platform functions such as login sessions and transaction security. These cookies cannot be disabled.
- Performance Cookies: Collects data on how users interact with the platform for technical improvement purposes.
- Preference Cookies: Saves user preferences such as language and display settings for future sessions.
- Analytics Cookies: Helps us understand aggregate usage patterns for product development purposes.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain platform functionality.
Data Storage, Security & Third-Party Sharing
Data Storage & Retention Period
All user personal data is stored on secure servers protected by industry-standard encryption. We retain your personal data for as long as your account remains active, or for as long as necessary to fulfil the purposes outlined in this policy. Once an account is closed or upon a deletion request, your personal data will be deleted or anonymised within a reasonable timeframe, except where longer retention is required by law.
Technical Security Measures
Nogizaka46 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include data encryption in transit and at rest, strict staff access controls, continuous system monitoring, and regular security audits. That said, no system is entirely risk-free, and users are also responsible for keeping their account credentials secure.
Information Sharing with Third Parties
Nogizaka46 does not sell, rent or disclose users' personal information to third parties for marketing purposes without your explicit consent. However, there are limited circumstances in which data sharing may occur:
- Approved payment service providers for processing your MYR transactions
- Technical service providers that support platform operations (subject to strict confidentiality agreements)
- Competent authorities when required by law or court order
- In the event of a business transfer, users will be notified in advance
Your Rights as a User
As a nogizaka46 platform user in Malaysia, you have clear rights over your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe.
You may request a copy of the personal data we hold about you at any time through our support channels.
If any information in your account is inaccurate, you have the right to request an immediate correction.
You may request account closure and deletion of your personal data, subject to applicable legal requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time, with no penalty.
Policy Updates & How to Contact Us
Privacy Policy Updates
Nogizaka46 reserves the right to update this Privacy Policy from time to time in line with changes to business practices, technology or legal requirements. Users will be notified of any material changes via their registered email or in-platform notification. The date of the most recent update will always be displayed at the top of this document. You are encouraged to review this page periodically to stay informed of how we handle your data.
Contact Our Support Team
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact the nogizaka46 support team. We are committed to responding to all privacy enquiries within a reasonable timeframe. You may also refer to our FAQ us for answers to frequently asked questions about privacy and data security.
Support email: [email protected]
Your Privacy, Our Priority
Register your nogizaka46 account today with full confidence that your data is protected. Enjoy safe, transparent and easily accessible Malaysian online entertainment right from your smartphone.